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Compatibility of MYOB AE and AO applications with Server 2012, SQL 2012 and Windows 8

This support note applies to:

  • AE Statutory Reporter (NZ)
  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AO Workpapers (AU)
  • AO Statutory Reporter (AU)
  • AO Tax (AU)
  • AE Workpapers (AU)
  • AE Statutory Reporter (AU)
  • AE Document Manager (NZ)
  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
  • Timecost (AU)
  • AE System Release (NZ)
  • AE System Release (AU)
  • AE Reporter (NZ)
  • AE Reporter (AU)
  • ProfitOptimiser (AU)
  • Profiles (AU)
  • PMA (NZ)
  • PMA (AU)
  • AE Document Manager (AU)
  • AE MAS (AU)
  • Leased Assets (AU)
  • FBT (AU)
  • AE Tax (NZ)
  • AE Central Database (NZ)
  • Cashbook (AU)
  • AE Assets (AU)
  • AO Classic Tax (AU)
  • AO Classic Practice Management (AU)
  • AO Classic General Ledger (AU)
  • AO Corporate Compliance (AU)
  • AE Assets (NZ)
  • AE Tax Series 6 & 8 (AU)
  • AE Tax (AU)
  • AE Corporate Compliance (AU)
  • AE Accounts (AU)
  • PDF Manager (NZ)
  • ProfitOptimiser (NZ)
Article ID: 34911

As part of our environment compatibility process, MYOB has tested and evaluated the use of Microsoft Server 2012, SQL Server 2012 Windows 8 with the latest versions of MYOB products. Testing was carried out for both Remote Desktop Services and client/server configurations with Windows 7 & Windows 8 workstations.

  • The MYOB AE software will not work on Starter or Home editions of Windows 7, or on the basic or RT editions of Windows 8. If using Windows 8, please use Professional or Enterprise editions. Please refer to the MYOB System Requirements web page for additional information on supported technologies.
  • MYOB does not provide support for Microsoft Server 2012, SQL Server 2012 and Windows 8 as part of your software support agreement.

Compatibility status as at June 2022

Microsoft will stop supporting SQL Server 2012 on 15 July 2022. MYOB will support SQL Server 2012 until Jan 15 2023. If possible, depending on your practice's particular circumstances, we recommed upgrading to a version of SQL that will continue to be supported by Microsoft.

To discuss the best option for your practice, speak to your IT department or contact us.

Enabling Linked Connections in Windows refers to network setups on Window 8/Server 2012 machines only and must be applied to all machines of this type.

Products Compatible with Server 2012 and Windows 8

Product

Is the product compatible?

Minimum version

Note: See the compatibility status update above

Documented workarounds &

known issues

MYOB AE Practice Manager

Compatible

5.2

Enabling Linked Connections in Windows

MYOB AE/AO Document Manager/Intranet

Compatible

4.04.501

Enabling Linked Connections in Windows

MYOB AE Account v8

Compatible
*Note* Only Win 8 Professional and Ultimate supported

8.23

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows
Error: "User defined type not defined" when generating an Accounts report to Word or Excel

MYOB AE Account v6


Compatible

*Note* Only Win 8 Professional and Ultimate supported

6.39

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows
Error: "User defined type not defined" when generating an Accounts report to Word or Excel

MYOB FBT v8

Compatible
*Note* Only Win 8 Professional and Ultimate supported

8.23

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows

MYOB FBT v6


Compatible

*Note* Only Win 8 Professional and Ultimate supported

6.39

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows

MYOB AE Profiles/Integrated Release Series 8

Compatible

*Note* Only Win 8 Professional and Ultimate supported

8.23

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows
Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines
Error: "Check could not be run as the database is in use"

MYOB AE Profiles/Integrated Release Series 6

Compatible

*Note* Only Win 8 Professional and Ultimate supported

6.39

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows
Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines
Error: "Check could not be run as the database is in use"

MYOB AE Tax Series 8

Compatible

*Note* Only Win 8 Professional and Ultimate supported

8.23

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows

MYOB AE Tax Series 6

Compatible

*Note* Only Win 8 Professional and Ultimate supported

6.39

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows

MYOB Timecost Series 8

Compatible

*Note* Only Win 8 Professional and Ultimate supported

8.23

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows

MYOB AE Assets

Compatible

2.3 SP3

Enabling Linked Connections in Windows

MYOB AE Reporter - AU

Compatible

3.3 Hotfix

(Svr12/Win8 hotfix on my.myob)

Enabling Linked Connections in Windows
Reporter screen not displaying correctly in Windows 8

MYOB AE Reporter - NZ

Compatible

3.3 Hotfix

(Svr12/Win8 hotfix on my.myob)

Enabling Linked Connections in Windows
Reporter screen not displaying correctly in Windows 8

MYOB AE/AO Statutory Reporter

Compatible

2.0

Enabling Linked Connections in Windows
Error: "You do not have write access to MYOB data file 'c:\Enterprise19\.MYO' " when configuring an AccountRight file into Client Accounting
Error: "Warning: could not obtain write access to the ledger" when configuring an AccountRight ledger 

MYOB System Release

Compatible

8.0d

(SQL12/Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows

MYOB AE/AO Workpapers

Compatible

2.0

Enabling Linked Connections in Windows
Error: "You do not have write access to MYOB data file 'c:\Enterprise19\.MYO"
Error: "Warning: could not obtain write access to the ledger" when configuring an AccountRight ledger 

MYOB AE MAS

Compatible

6.1c

Enabling Linked Connections in Windows
Error: "System Release runtime loader has stopped working" when exporting a MAS report to PDF
Error: "S6DB32.dll is an old version" or "S6DB32.dll is missing"

MYOB AE Tax

Compatible

2012.1

Enabling Linked Connections in Windows

MYOB CDS

Compatible

6.2e

Enabling Linked Connections in Windows

MYOB Investments

Compatible

5.2b

Enabling Linked Connections in Windows

MYOB Classic AO - AU and NZ

Compatible

15.0.3

Enabling Linked Connections in Windows
Error 1426/OLE error code 0x80070002 "The system cannot find the file specified"

MYOB AO/MYOB AO Tax/MYOB AO PM - AU

Compatible

2012.1

Enabling Linked Connections in Windows

MYOB AO/MYOB AO Tax/MYOB AO PM - NZ

Compatible

2013.0

Enabling Linked Connections in Windows

MYOB AE Tax Smart Reports

Compatible

2012

Enabling Linked Connections in Windows

Vizpost CDS Integration

Compatible

Viz2cds v19

Enabling Linked Connections in Windows

Admin Centre 3

Compatible

3.0.37.0

(contained in Series 6 & 8 releases)

Enabling Linked Connections in Windows

MYOB Profit Optimiser

Compatible

7.6.1

Enabling Linked Connections in Windows
Issues with ProfitOptimiser on Windows 8 and Server 2012

MYOB PDF Manager

Compatible

1.6
(Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows
PDF Manager printer not being added to Devices and Printers

MYOB AE Corporate Compliance - Integrated

Compatible

3.0

(Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows
Error: "Corporate Compliance Utilities cannot be opened. Check that corporate compliance utilities has been installed correctly..."

MYOB AE Corporate Compliance - Non Integrated

Compatible

3.0

(Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows
Error: "Corporate Compliance Utilities cannot be opened. Check that corporate compliance utilities has been installed correctly..."

MYOB AO Corporate Compliance

Compatible

3.0

(Svr12/Win8 build on my.myob)

Enabling Linked Connections in Windows
Error: "Corporate Compliance Utilities cannot be opened. Check that corporate compliance utilities has been installed correctly..."

MYOB Alerts

Compatible

-

Enabling Linked Connections in Windows

  AMS NZ  Compatible  5.3aEnabling Linked Connections in Windows
  Insolvency  Compatible  -Enabling Linked Connections in Windows

SQL 2012 Product Compatibility

Product

Is the product compatible?

Minimum version

Notes

MYOB AE Practice Manager

Compatible

5.2

-

MYOB AE Document Manager

Compatible

4.04.501

-

MYOB AE Tax

Compatible

2012.1

-

MYOB AE Tax Series 8

Compatible

8.23 (SQL 2012 build on my.myob)

-

MYOB AE Tax Series 6

Compatible

6.39 (SQL 2012 build on my.myob)

-

MYOB Alerts

Compatible

-

-

MYOB AE Corporate Compliance - Non integrated

Compatible

3.0 (SQL 2012 build on my.myob)

-

MYOB AE Corporate Compliance - Integrated

Compatible

3.0 (SQL 2012 build on my.myob)

-

MYOB AO Corporate Compliance

Compatible

3.0 (SQL 2012 build on my.myob)

-

MYOB AO Document Manager

Compatible

4.0.4 (SQL 2012 build on my.myob)

Error: "Could not load file or assembly Microsoft.SqlServer.BatchParser, Version=10.0.0.0 or one of its dependencies. The system cannot find the file specified"

MYOB Insolvency

Compatible

TBA

-

MYOB AO/MYOB AO Tax/MYOB AO PM - AU and NZ

Not Compatible

N/A

MYOB only supports SQL 2008 R2 32-bit for MYOB AO clients. This also applies if your an AO-AE Hybrid or Hybrid Plus client.

Products not being tested on Server 2012, SQL 2012 and Windows 8

CRS Corporate Registry

Testing not being performed on Server 2012, SQL 2012 or Windows 8

PMA

Testing not being performed on Server 2012, SQL 2012 or Windows 8

Intranet Standalone

Testing not being performed on Server 2012, SQL 2012 or Windows 8

AE Practice Manager Web Timesheet

Testing not being performed on Server 2012, SQL 2012 or Windows 8

AMS AU

Testing not being performed on Server 2012, SQL 2012 or Windows 8

CBS Cash Book

Testing not being performed on Server 2012, SQL 2012 or Windows 8

Freeform

Testing not being performed on Server 2012, SQL 2012 or Windows 8

Client Connect

Testing not being performed on Server 2012, SQL 2012 or Windows 8

CRS Creditors

Testing not being performed on Server 2012, SQL 2012 or Windows 8

Leased Assets

Testing not being performed on Server 2012, SQL 2012 or Windows 8

Integration Monitor

Testing not being performed on Server 2012, SQL 2012 or Windows 8

Timecost Series 6

Testing not being performed on Server 2012, SQL 2012 or Windows 8

Please check the MYOB System Requirements web page for further information as to the compatibility of MYOB AE and AO applications.
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