Compatibility of MYOB AE and AO applications with Server 2016

This support note applies to ALL MYOB AE/AO and Practice products

Article ID: 38659

As part of our environment compatibility process, MYOB has tested and evaluated the use of Microsoft Server 2016 with the latest versions of MYOB products. Testing was carried out for both Remote Desktop Services and client/server configurations with Windows 10 workstations.

Compatibility Status as at June 2017

A standard installation of the latest versions of MYOB products was performed on Microsoft Server 2016 and basic functionality for each product was tested on Server 2016 and Windows 10 once installed. Where applicable, SQL Server 2014 and 2016 were also tested with these products.

The compatibility testing on Server 2016 has been completed for most products and subject to conditions listed below; MYOB certifies the use of these MYOB products (latest version as at 15 June 2017 or newer unless specified below) with Microsoft Server 2016.

MYOB does not supply general IT support for Microsoft Operating Systems as part of the MYOB Sales & Service Agreement as this is the area of specialty of IT Professional.

Products Compatible with Server 2016
Product	Is the product compatible?	Minimum version	Documented workarounds & known issues
MYOB AE Practice Manager	Compatible	Combined installer 2016.4 AEPM 5.4.22	KB 35152 KB 37601
MYOB AE/AO Document Manager/Intranet	Compatible	Combined installer 2016.4 AEDM 4.0.23	Enabling Linked Connections in Windows
MYOB AE Tax	Compatible	AU Combined Installer 2016.4 (Contains AU Tax 2016.3) NZ Tax - 2017.0	KB 35152
MYOB AO/MYOB AO Tax/MYOB AO PM - AU	Compatible	Combined Installer 2016.4 (Contains AO PM 5.4.22 and AO Tax verion 2016.3)	KB 35152 KB 37601
MYOB AO/MYOB AO Tax/MYOB AO PM - NZ	Compatible	2017.0 (Contains AOPM 5.4.22)	KB 35152 KB 37601
AE & AO Tax Manager - NZ	Compatible	5.4.20.58
MYOB AE/AO Workpapers	Compatible	5.4.22	KB 35152 KB 35214 KB 35225
MYOB AE/AO Statutory Reporter	Compatible	5.4.22	Enabling Linked Connections in Windows Error: "You do not have write access to MYOB data file 'c:\Enterprise19\.MYO' " when configuring an AccountRight file into Client Accounting Error: "Warning: could not obtain write access to the ledger" when configuring an AccountRight ledger
MYOB AE Series 8 Accounts/Profiles/Integrated Release/Tax/Timecost	Compatible	8.28 SP4	KB 35152 Error: "Error 339: accprop: Component 'tabctl32.ocx' or one of its dependencies not correctly registered" KB 35216 KB 35221 Compatibility of MYOB AE and AO applications with Server 2016 Error: "Check could not be run as the database is in use" KB 37599
MYOB AE Series 6 Accounts/Profiles/Integrated Release/Tax	Compatible	6.44 SP4	Enabling Linked Connections in Windows Error: "Error 339: accprop: Component 'tabctl32.ocx' or one of its dependencies not correctly registered" Error: "User defined type not defined" when generating an Accounts report to Word or Excel Compatibility of MYOB AE and AO applications with Server 2016 Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines Error: "Check could not be run as the database is in use" Install fails on Windows 10 when .NET Framework 3.5 is not preinstalled
MYOB AE Profiles/Integrated Release Series 8	Compatible	8.28 SP4	KB 35152 Compatibility of MYOB AE and AO applications with Server 2016 Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines Error: "Check could not be run as the database is in use" Error: "Check could not be run as the database is in use" Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines Program compatibility assistance messages appear during installation of AE 8.23 or 6.39 Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines
MYOB AE Assets - AU	Compatible	2.4.3.1 Build 1	KB 35152 KB 37600
MYOB AE Reporter	Compatible	AU - Version 3.4.5 (Masters 3.4.115) NZ - 3.4.300	KB 35152 KB 35231
MYOB System Release	Compatible	AU - 8.1 NZ - 8.0d	KB 35152 How do I resolve the "Open PDF Manual button not working in F1 help?" KB 37599
MYOB AE MAS	Compatible	AU - 6.1e NZ - 6.1d	KB 35152 KB 35232 KB 34036
MYOB CDS	Compatible	AU - 6.3b NZ - 6.3a	KB 35152
MYOB Investments	Compatible	5.2b	KB 35152
MYOB Classic AO	Compatible	AU 17.0.4 NZ 20.0.0	KB 35152 Error 1426/OLE error code 0x80070002 "The system cannot find the file specified"
Vizpost CDS Integration	Compatible		KB 35152
Admin Centre 3	Compatible		KB 35152
MYOB Profit Optimiser	Compatible	7.6.1	KB 35152 Issues with ProfitOptimiser on Windows 8 and Server 2012
MYOB PDF Manager	Compatible	1.7	KB 35152 KB 35226
MYOB AE Corporate Compliance - Integrated & Non Integrated	Compatible	3.2.0.40	KB 35152 Error: "Corporate Compliance Utilities cannot be opened. Check that corporate compliance utilities has been installed correctly..."
MYOB AO Corporate Compliance	Compatible	3.2.0.40	KB 35152 Error: "Corporate Compliance Utilities cannot be opened. Check that corporate compliance utilities has been installed correctly..."
AMS NZ	Compatible	5.3a	KB 35152
MYOB Alerts	Awaiting Compatibility	-	KB 35152
Insolvency	Awaiting Compatibility	-	KB 35152

Please check the MYOB System Requirements web page for further information as to the compatibility of MYOB AE and AO applications.