Compatibility of MYOB AE and AO applications with Server 2019

This support note applies to ALL MYOB AE/AO and Practice products

Article ID: 31932252

As part of our environment compatibility process, MYOB has tested and evaluated the use of MYOB Server 2019 with the latest versions of MYOB product. Testing was carried out for both Remote Desktop Services and client/server configurations with Windows 10 workstations.

Compatibility Status as at June 2019

A standard installation of the latest versions of MYOB products was performed on Microsoft Server 2019 and basic functionality for each product was tested on Server 2019 and Windows 10 once installed. Where applicable, SQL Server 2014 and 2016 were also tested with these products.

The compatibility testing on Server 2019 has been completed for most products and subject to conditions listed below; MYOB certifies the use of these MYOB products (latest version as at 4 July 2017 or newer unless specified below) with Microsoft Server 2019.

Products Compatible with Server 2019
Product	Is the product Compatible?	Minimum version	Documented workarounds & known issues
MYOB AE Practice Manager	Compatible	Combined installer 2019.0 AEPM 5.4.32	Enabling Linked Connections in Windows Title bar alignment, shading and borders are different on Windows 10
MYOB AE/AO Document Manager/Intranet	Compatible	Combined installer 2019.0 AEDM 5.4.32	Enabling Linked Connections in Windows
MYOB AE Tax	Compatible	AU Combined Installer 2019.0 NZ Tax - 2019.0	Enabling Linked Connections in Windows SbrSender exception errors appear in Event Log for Server 2019
MYOB AO/MYOB AO Tax/MYOB AO PM - AU	Compatible	Combined Installer 2019.0	Enabling Linked Connections in Windows Title bar alignment, shading and borders are different on Windows 10 KB 31938723
MYOB AO/MYOB AO Tax/MYOB AO PM - NZ	Compatible	2019.1 (Contains AOPM 5.4.32)	Enabling Linked Connections in Windows Title bar alignment, shading and borders are different on Windows 10
AE & AO Tax Manager - NZ	Compatible	5.4.32
MYOB AE/AO Client Accounting (includes Statutory Reporter & Workpapers)	Compatible	5.4.32	Enabling Linked Connections in Windows Error: "You do not have write access to MYOB data file 'c:\Enterprise19\.MYO' " when configuring an AccountRight file into Client Accounting Error: "Warning: could not obtain write access to the ledger" when configuring an AccountRight ledger Error: "ClientFrameWork error" when Updating Report Definitions
MYOB AE Series 8 Accounts/Profiles/Integrated Release/Tax/Timecost*	Compatible	8.31 6.47 *Timecost in Series 6 in not supported	Enabling Linked Connections in Windows Error: "Error 339: accprop: Component 'tabctl32.ocx' or one of its dependencies not correctly registered" Error: "User defined type not defined" when generating an Accounts report to Word or Excel Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines Error: "Check could not be run as the database is in use" Install fails on Windows 10 when .NET Framework 3.5 is not preinstalled SbrSender exception errors appear in Event Log for Server 2019
MYOB AE Assets - AU	Compatible	2.4.4	Enabling Linked Connections in Windows The text is truncated when previewing reports using Windows 10
MYOB AE Reporter	Compatible	AU - Version 3.5.1 (Masters 3.5.117) NZ - 3.5.200	Enabling Linked Connections in Windows Reporter screen not displaying correctly in Windows 8
MYOB System Release	Compatible	AU - 8.1a NZ - 8.1a	Install fails on Windows 10 when .NET Framework 3.5 is not preinstalled
MYOB AE MAS	Compatible	AU - 6.1e NZ - 6.1d	Enabling Linked Connections in Windows Error: "System Release runtime loader has stopped working" when exporting a MAS report to PDF Error: "S6DB32.dll is an old version" when opening Reporter in Windows 8
MYOB CDS	Compatible	AU - 6.3b NZ - 6.3a	Enabling Linked Connections in Windows
MYOB Investments	Compatible	5.2b	Enabling Linked Connections in Windows
MYOB Classic AO	Compatible	AU 2019.0 GL Formats (17.0.8) NZ 22.0.0b	Enabling Linked Connections in Windows Error 1426/OLE error code 0x80070002 "The system cannot find the file specified"
Vizpost CDS Integration	Compatible		Enabling Linked Connections in Windows
Admin Centre 3	Compatible		Enabling Linked Connections in Windows
MYOB PDF Manager	Compatible	1.8	Enabling Linked Connections in Windows PDF Manager does not appear as a printer after restarting the server/ workstation.
MYOB AE Corporate Compliance - Integrated & Non Integrated	Compatible	3.2.0.58	Enabling Linked Connections in Windows Error: "Corporate Compliance Utilities cannot be opened. Check that corporate compliance utilities has been installed correctly..."
MYOB AO Corporate Compliance	Compatible	3.2.0.58	Enabling Linked Connections in Windows Error: "Corporate Compliance Utilities cannot be opened. Check that corporate compliance utilities has been installed correctly..."
AMS NZ	Compatible	5.3a	Enabling Linked Connections in Windows
MYOB Profit Optimiser	Awaiting Compatibility	7.6.1	Enabling Linked Connections in Windows Issues with ProfitOptimiser on Windows 8 and Server 2012
MYOB Alerts	Awaiting Compatibility	-	Enabling Linked Connections in Windows
Insolvency	Awaiting Compatibility	-	Enabling Linked Connections in Windows