Compatibility Statement for Server 2022, Windows 11 & Office 2021

This support note applies to All MYOB AE/AO and Practice products

Article ID: 68715574

Update – 5 February 2025

SQL Server 2022

Table of products tested

Product	Is the product compatible?	Minimum version	Documented workarounds & known issues
MYOB AE Practice Manager	Compatible	Combined installer 2024.0 AEPM 5.4.51	Enabling Linked Connections in Windows Title bar alignment, shading and borders are different on Windows 10
MYOB AE/AO Document Manager/Intranet	Compatible	Combined installer 2024.0 AEDM 5.4.51	Enabling Linked Connections in Windows
MYOB AE Tax	Compatible	AU Combined Installer 2024.0 NZ Tax - 2024.1	Enabling Linked Connections in Windows SbrSender exception errors appear in Event Log for Server 2019
MYOB AO/MYOB AO Tax/MYOB AO PM - AU	Compatible	Combined Installer 2024.0	Enabling Linked Connections in Windows Title bar alignment, shading and borders are different on Windows 10 KB 31938723
MYOB AO/MYOB AO Tax/MYOB AO PM - NZ	Compatible	2024.1 (Contains AOPM 5.4.51)	Enabling Linked Connections in Windows Title bar alignment, shading and borders are different on Windows 10
AE & AO Tax Manager - NZ	Compatible	5.4.51
MYOB AE/AO Client Accounting (includes Statutory Reporter & Workpapers)	Compatible	5.4.51	Enabling Linked Connections in Windows Error: "You do not have write access to MYOB data file 'c:\Enterprise19\.MYO' " when configuring an AccountRight file into Client Accounting Error: "Warning: could not obtain write access to the ledger" when configuring an AccountRight ledger Error: "ClientFrameWork error" when Updating Report Definitions
MYOB AE Series 6/8 Accounts	Compatible	8.35 6.51	Enabling Linked Connections in Windows Error: "Error 339: accprop: Component 'tabctl32.ocx' or one of its dependencies not correctly registered" Error: "User defined type not defined" when generating an Accounts report to Word or Excel Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines Error: "Check could not be run as the database is in use" Install fails on Windows 10 when .NET Framework 3.5 is not preinstalled SbrSender exception errors appear in Event Log for Server 2019
MYOB AE Assets - AU	Compatible	2.4.9	Enabling Linked Connections in Windows The text is truncated when previewing reports using Windows 10
MYOB AE Reporter	Compatible	AU - Version 3.5.8 (Masters 3.5.125) NZ - 3.5.500	Enabling Linked Connections in Windows Reporter screen not displaying correctly in Windows 8
MYOB System Release	Compatible	AU - 8.1a NZ - 8.1a	Install fails on Windows 10 when .NET Framework 3.5 is not preinstalled
MYOB AE MAS	Compatible	AU - 6.1e NZ - 6.1d	Enabling Linked Connections in Windows Error: "System Release runtime loader has stopped working" when exporting a MAS report to PDF Error: "S6DB32.dll is an old version" when opening Reporter in Windows 8
MYOB CDS	Compatible	AU - 6.3b NZ - 6.3a	Enabling Linked Connections in Windows
MYOB Investments	Compatible	5.2b	Enabling Linked Connections in Windows
MYOB Classic AO	Compatible	AU 2019.0 GL Formats (17.0.8) NZ 26.0.1	Enabling Linked Connections in Windows Error 1426/OLE error code 0x80070002 "The system cannot find the file specified"
Vizpost CDS Integration	Compatible		Enabling Linked Connections in Windows
MYOB PDF Manager	Compatible	1.8	Enabling Linked Connections in Windows PDF Manager does not appear as a printer after restarting the server/ workstation.
AMS NZ	Compatible	5.3a	Enabling Linked Connections in Windows

Update – 4 March 2022

Office 2021 is compatible

We've completed testing MYOB Accountants Office and Accountants Enterprise products with Office 2021. We're happy to announce that it is now compatible with and can confirm that there are no new issues.

As part of our testing, we haven't made any changes to the software.

Update – 11 January 2022

Server 2022 and Windows 11 are compatible

We've completed testing MYOB Accountants Office and Accountants Enterprise products with Server 2022 and Windows 11. We're happy to announce that they are now compatible with and can confirm that there are no new issues.

As part of our testing, we haven't made any changes to the software.

Click below to see the products that have been tested with Server 2022 and Windows 11.

Table of products tested

Product	Is the product Compatible?	Region	Minimum version required	Documented workarounds & known issues
MYOB AE Practice Manager	Compatible	AU/NZ	Accountants Enterprise: 2021.1 Practice Manager: 5.4.41	KB 35152: Enabling Linked Connections in Windows KB 37601:Title bar alignment, shading and borders are different on Windows 10
MYOB AE MYOB AO Document Manager Intranet	Compatible	AU/NZ	Accountants Enterprise: 2021.1 Document Manager: 5.4.41	KB 35152: Enabling Linked Connections in Windows
MYOB AE Tax	Compatible	AU/NZ	AE Tax (AU): 2021.1 AE Tax (NZ): 2020.1	KB 35152: Enabling Linked Connections in Windows KB 31938723: SbrSender exception errors appear in Event Log for Server 2019
MYOB AO MYOB AO Tax MYOB AO PM	Compatible	AU	Accountants Office: 2021.1	KB 35152: Enabling Linked Connections in Windows KB 37601:Title bar alignment, shading and borders are different on Windows 10 KB 31938723: SbrSender exception errors appear in Event Log for Server 2019
MYOB AO MYOB AO Tax MYOB AO PM	Compatible	NZ	AO Tax: 2021.1 (includes AO Practice Manager: 5.4.41)	KB 35152: Enabling Linked Connections in Windows KB 37601:Title bar alignment, shading and borders are different on Windows 10
AE & AO Tax Manager	Compatible	NZ	Accountant Office: 5.4.41 Accountants Enterprise: 5.4.41	-
MYOB AE/AO Client Accounting (includes Statutory Reporter & Workpapers)	Compatible	AU/NZ	Accountant Office: 5.4.41 Accountants Enterprise: 5.4.41	KB 35152: Enabling Linked Connections in Windows KB 35214: Error: "You do not have write access to MYOB data file 'c:\Enterprise19\.MYO' " when configuring an AccountRight file into Client Accounting KB 35225: Error: "Warning: could not obtain write access to the ledger" when configuring an AccountRight ledger KB 35234: Error: "ClientFrameWork error" when Updating Report Definitions
MYOB AE Series 6/8 Accounts Profiles Integrated Release Tax Timecost* *Timecost in Series 6 in not supported	Compatible	AU	Integrated 8.33 SP3 Integrated 6.49 SP3	KB 35152: Enabling Linked Connections in Windows KB 35215:Error: "Error 339: accprop: Component 'tabctl32.ocx' or one of its dependencies not correctly registered" KB 35216: Error: "User defined type not defined" when generating an Accounts report to Word or Excel KB 35222: Environment Error: "3110: The database appears to be in use" on Windows 8 and Server 2012 machines KB 35223: Error: "Check could not be run as the database is in use" KB 35224: Program compatibility assistance messages appear during installation of AE 8.23 or 6.39 KB 35272: Error: "Unexpected error; quitting" when opening Contacts in Windows 7 or 8 KB 37599: Install fails on Windows 10 when .NET Framework 3.5 is not preinstalled KB 31938723: SbrSender exception errors appear in Event Log for Server 2019
MYOB AE Assets	Compatible	AU	2.4.7	KB 35152: Enabling Linked Connections in Windows KB 37600: The text is truncated when previewing reports using Windows 10
MYOB AE Reporter	Compatible	AU/NZ	AU: 3.5.4 NZ: 3.5.200	KB 35152: Enabling Linked Connections in Windows KB 35231: Reporter screen not displaying correctly in Windows 8
MYOB System Release	Compatible	AU/NZ	AU: 8.1a NZ: 8.1a	KB 35152: Enabling Linked Connections in Windows KB 35235: How do I resolve the "Open PDF Manual button not working in F1 help?" KB 37599: Install fails on Windows 10 when .NET Framework 3.5 is not preinstalled
MYOB AE MAS	Compatible	AU/NZ	AU: 6.1e NZ:6.1d	KB 35152: Enabling Linked Connections in Windows KB 35232: Error: "System Release runtime loader has stopped working" when exporting a MAS report to PDF KB 34036: Error: "S6DB32.dll is an old version" or "S6DB32.dll is missing"
MYOB CDS	Compatible	AU/NZ	AU: 6.3b NZ: 6.3a	KB 35152: Enabling Linked Connections in Windows
MYOB Classic AO	Compatible	AU/NZ	AU 2019.0 GL Formats (17.0.8) NZ 23.0.2	KB 35152: Enabling Linked Connections in Windows KB 35218: Error 1426/OLE error code 0x80070002 "The system cannot find the file specified"
Vizpost CDS Integration	Compatible	-		KB 35152: Enabling Linked Connections in Windows
Admin Centre 3	Compatible	-		KB 35152: Enabling Linked Connections in Windows
MYOB PDF Manager	Compatible	AU/NZ	1.8	KB 35152: Enabling Linked Connections in Windows KB 35226: PDF Manager does not appear as a printer after restarting the server/ workstation. KB 75464766: PDF Manager and Adobe reader (64-bit) compatibility
MYOB AE Corporate Compliance - Integrated & Non Integrated	Compatible	AU	3.2.0.58	KB 35152: Enabling Linked Connections in Windows KB 35219
MYOB AO Corporate Compliance	Compatible	AU	3.2.0.58	KB 35152: Enabling Linked Connections in Windows KB 35219: Error: "Corporate Compliance Utilities cannot be opened. Check that corporate compliance utilities has been installed correctly..."
AMS NZ	Compatible	NZ	5.3a	KB 35152: Enabling Linked Connections in Windows
MYOB Profit Optimiser	Awaiting Compatibility	AU/NZ	7.6.1	KB 35152: Enabling Linked Connections in Windows KB 35230: Issues with ProfitOptimiser on Windows 8 and Server 2012
MYOB Alerts	Awaiting Compatibility		-	KB 35152: Enabling Linked Connections in Windows
MYOB Investments	Not Compatible due to End of life	-	5.2b	KB 35152: Enabling Linked Connections in Windows