This page outlines known issues and available workarounds for the 2026 tax year.
It’s regularly updated as new issues are identified and existing ones are resolved, helping you understand any impacts on your workflow and how to address them.
If you experience a problem not listed here, please contact support.
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Issue |
Description |
Fix |
|---|---|---|
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Error NO PDFs found to process using master file: C:\Users\XXXXXXX\XXX\XXX\FAX_TEMP\ELD\FAXELD.INI |
This error appears when printing ELD (in a PDF format) in 2026 Trust, Partnership and SMSF tax returns. (You’ve ticked Print ELD in PDF format in the print options) |
While we fix this issue, download and attach 2026 ELD to your tax return. |
|
2025 Individual tax return Compulsory HELP repayment estimate incorrect
|
The compulsory HELP repayment for a resident taxpayer whose repayment income is above the 2024–25 minimum threshold. |
We’re aware of this issue and working on a solution. |
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2026 Trust return Beneficiary Entity code not rolling over from 2025 to 2026 |
In the Statement of Distribution - Beneficiary, the Entity code is not rolling over from 2025 to 2026 tax return. |
As a workaround, add the Entity code manually in the Distribution statement. |
|
Incorrect messaging when removing employee from a client’s Responsibility tab |
If Team security isn’t selected in the Client’s Responsibility tab, removing an employee may show an incorrect message that file access will be removed. File access won’t be removed. If you have Team security ticked, then deleting an employee will remove file access. 
|
We’ll update the message in the window to show that the file access will not be removed when an employee is removed from the Client’s Responsibility tab when the Team security is turned off. |