Error: "Report contains no data. Try altering the filter conditions and re-run the report" when filtering for Client Partner
This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
In MYOB Practice Manager (AE PM), you may see the error "Report contains no data. Try altering the filter conditions and re-run the report" when running reports that are filtered for a particular Client Partner.
To resolve this issue, you will need to edit your report via the Edit Layout section in the Change Report tab.
It's safer to Save as a new report when you make changes via the Report Designer. You can always delete earlier versions of a report once you have confirmed the revised report changes are correct. Alternatively, you can backup your report before making any changes to it. Refer to Backing up a report re: KB 34547: Backup up and re-importing customised Smart Reports