Error: "The conversion from string "" to type decimal is not valid''

This support note applies to:

• AO Practice Manager (NZ)
• AO Practice Manager (AU)
• AE Practice Manager (NZ)
• AE Practice Manager (AU)

In MYOB Practice Manager the error "The conversion from string "" to type decimal is not valid" may appear when importing disbursements.

This error occurs when there are zero amounts for example, 0 or 0.00 in the charge amount columns within the import file.

To resolve this error you need to delete any line which contain these zero charge amounts before importing.