This support note applies to:
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AO Tax (NZ)
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AO Practice Manager (NZ)
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AO Practice Manager (AU)
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AO Tax (AU)
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AE Practice Manager (NZ)
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AE Practice Manager (AU)
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AE Tax (AU)
Article ID: 37218
In MYOB Accountants Enterprise (MYOB AE) or MYOB Accountants Office (MYOB AO) you may experience the following error "An automatic update is currently in progress, please try again in a few minutes" when attempting to log in.
To resolve this error you need to uninstall and reinstall MYOB AE or MYOB AO on the workstation.
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If you use... |
Refer to .. |
|---|---|
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AE with combined installer |
Running a combined workstation installation or uninstallation for Accountants Enterprise |
|
AE Series 6/8 or non-combined installer |
Installing and Uninstalling Accountants Enterprise (AE) on a workstation |
|
Accountants Office |
Uninstalling and reinstalling AO Workstation |
MYOB INTERNAL STAFF ONLY
SR # 114983557741