Error: "An automatic update is currently in progress, please try again in a few minutes"
This support note applies to:
- AO Tax (NZ)
- AO Practice Manager (NZ)
- AO Practice Manager (AU)
- AO Tax (AU)
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
- AE Tax (AU)
Article ID: 37218
In MYOB Accountants Enterprise (MYOB AE) or MYOB Accountants Office (MYOB AO) you may experience the following error "An automatic update is currently in progress, please try again in a few minutes" when attempting to log in.
To resolve this error you need to uninstall and reinstall MYOB AE or MYOB AO on the workstation.
| If you use... | Refer to .. |
|---|---|
| AE with combined installer | Running a combined workstation installation or uninstallation for Accountants Enterprise |
| AE Series 6/8 or non-combined installer | Installing and Uninstalling Accountants Enterprise (AE) on a workstation |
| Accountants Office | Uninstalling and reinstalling AO Workstation |
MYOB INTERNAL STAFF ONLY
SR # 114983557741