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Error: "Run-time error -2147352567 (80020009)"

This support note applies to:

  • AE Reporter (NZ)
  • AE Reporter (AU)
Article ID: 36333

In MYOB Accountants Enterprise (AE) Reporter version 3.4.1 when you export reports in .csv format you may experience the error:

"Run-time error '-2147352567 (80020009)':
Internal error. Please contact support. Win32 exception occurred in CCOMTextLayout::get_IsNumeric:
Code: c0000005 Address: 13130990 Flags: 0 Information: 0 88".

To export the report

Select another format such as Word, Excel or PDF.


Problem Record 16224218649

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