Error: "1429/OLE IDispatch exception code 0 from MYOB.Tax.TaxMan.Client.BusinessLogic: Cannot find the database"

This support note applies to:

• AO Tax (NZ)

In MYOB Accountants Office (MYOB AO) you may experience the error "1429/OLE IDispatch exception code 0 from MYOB.Tax.TaxMan.Client.BusinessLogic: Cannot find the database" when launching into MYOB AO.

This error occurs when the drive mappings for the data path are different between a workstation and the server.

To resolve this error, map the server to the same data path as the workstations.  For example, if the network share is X:\MYOBAO then the datapath for the server also needs to be the same location.