Error: "Roll over failed" in Tax 2024 (SQL)

Perform data integrity check in the prior financial year to ensure any orphaned records are removed from MYOB Tax.

An "orphaned record" is information that no longer connects to any other data or database table.

See Performing an Integrity Check for details.

1. Log in to Identifying the location of System Release as an Administrator with level 6* security access.
   If you are unsure of an administrator username or password, use the following credentials:
   User code: SUPERVIS
   Password: S6

2. Click the Folders option from the Navigation Bar.

   If the Folders window does not appear, click the Administration link on the Navigation Bar; then the Folders option.

3. Select the Tax folder with the reference AETAX1 or AOTAX1 and press Enter.

4. Right-click on the Tax 2024 ledger and select Rebuild. The message "Ledger has been operated on since backup. Continue?" appears. Click Yes. The Data rebuild/reset utility window appears.

5. Click the Reset tab and select the following files:
   TB Header
   A DS6TB510
   C DZZTB530
   D DS6TB540
   E DZZTB550

   Do not tick the files: DZZTT010 AND DZZTB010

6. Click OK. The message "Warning: You have elected to reset some database components. This will result in any existing data stored therein being deleted. Are you sure you wish to proceed?"

7. Click Yes. The 2020 tax database files are reset. You'll now need to run the Year End Routine.

1. After resetting your tax database files as per the previous procedure, from System Release, double-click the Tax 2024 ledger. The year-end routine appears.

2. Follow the Year End Routine prompts to complete the process.

The 2024 PLS Tax tables will need to be recreated. Call our support team for assistance with this procedure.