Error: "Access Denied" when clicking the Client Accounting tab for a client

This support note applies to:

  • AO Statutory Reporter (AU)

  • AE Statutory Reporter (AU)

  • AO Statutory Reporter (NZ)

  • AE Statutory Reporter (NZ)

Article ID: 37832

In AE/AO Client Accounting you may experience the error "Access Denied" when clicking the Client Accounting tab.

This error appears where the ledger configured to Client Accounting is an AE/AO Ledger.

To resolve this error, ask your practice administrator to provide you with access to the cashbook.myob website as follows: