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Error: "Export batch being performed by [username]"

This support note applies to:

  • AO Tax (AU)
  • AE Tax Series 6 & 8 (AU)
  • AE Tax (AU)
Article ID: 29480

In MYOB Accountants Enterprise Tax - Classic (AE Tax), if you use System Release to access AE Tax, you may get the error Export batch being performed by [username] when exporting or importing. [username] is the user currently exporting or locked in the exporting routine.

To fix the error, clear single user locks for ELS. For details, see Clearing single user locks for ELSfdfdfd.

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