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Error : "DZZTA250 corrupt" when opening a 2011 tax return.

This support note applies to:

  • AE Tax (AU)

These instructions require technical expertise

Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.

Article ID: 33916

The following information relates if you receive a corruption in any of the four following tax data files.

1. DS6TA210

2. DZZTA230

3. DS6TA240

4. DZZTA250

To resolve the error, rename, restore and rebuild the files. This article is only applicable if you are using non SQL tax. To check if you are using SQL tax please refer to Verifying if SQL Tax is installed.

To resolve the error

  1. Take a reliable backup of your Sol63 folder and have all users out of MYOB.

    1. Rename the following files.

      File name

      Rename to

      Location of file

      DS6CD100

      DS6CD100.old

      X:\sol63

      DS6TA210

      DS6TA210.old

      X:\sol63

      DS6TA240

      DS6TA240.old

      X:\sol63

      DZZTA230

      DZZTA230.old

      X:\sol63\tax

      DZZTA250

      DZZTA250.old

      X:\sol63\tax

      Where X:\ is the drive where sol63 folder resides. Tax is the client code for tax ledger to check this refer to KB

    2. Restore the below mentioned 5 files in their respective location from a backup prior to error occurring.

      File Name

      Location

      DS6CD100

      X:\sol63

      DS6TA210

      X:\sol63

      DS6TA240

      X:\sol63

      DZZTA230

      X:\sol63\tax

      DZZTA250

      X:\sol63\tax

  2. Open System release log in as administrator with user name supervis password s6. System Release opens.

  3. From left navigation panel under administration > folders. Folders window appear.

  4. Open the tax folder, with reference SOL63. Tax folder appears.

  5. Right click on tax 2011 > rebuild > select the following files > OK.

    DS6TA210

    DS6TA240

    DZZTA230

    DZZTA250

    Data rebuild process runs.

Tax ledgers appear after data rebuild process and tax 2011 should open without any errors.