This support note applies to:
- AO Tax (AU)
- AE Tax (AU)
In MYOB Tax if you are using PLS (CloudAuth) to lodge returns you may experience the error "PLS window service is not responding" on a workstation even though the server shows that it is working.
To resolve this issue check the date/time on your workstations and the server is correct and matches the actual date and time.
MYOB INTERNAL STAFF ONLY