This support note applies to:
- AE Tax Series 6 & 8 (AU)
- AE Tax (AU)
In MYOB Accountants Enterprise (AE) Tax you may experience the error "Sorry, an error occurred while processing letters. Description: Preparing Data - [Microsoft][ODBC SQL Server Driver][SQL Server]Invalid object name viewTAX_TAX_LETTERS_20xx. - -2147217865" when printing a tax letter or the tax invoice.
This error occurs when the Create/Update views has not yet been run in the current version of MYOB Tax. To be able to print tax letters, update the templates for the current year.
- Open AE Tax and open any current year tax return. The tax return opens.
- From the Tax Letters menu, select Create/Update Views. The Create/Update views window opens and all the template tax letters including the invoice are updated.
- Click OK. The tax return appears.
You can now print Tax Letters without experiencing the error.