Error: "The file format and extension of '<filename>' don't match. The file could be corrupted or unsafe"
This support note applies to:
- AE Practice Manager (AU)
- AE Tax Series 6 & 8 (AU)
- AE Tax (AU)
- AE Practice Manager (NZ)
- AE Tax (NZ)
In MYOB Accountants Enterprise (AE) when exporting the Tax homepage to Excel 2013 or 2016, opening the spreadsheet yields the warning "The file format and extension of '<filename>' don't match. The file could be corrupted or unsafe."
This is merely a warning and can be accepted so as to view the document's contents.
To avoid this message:
Save the document as a different file type.
MYOB INTERNAL STAFF ONLY
Rally Defect 6609