Error: "Requested user code ignored due to conflict with already running session" when accessing Tax

This support note applies to:

• AE Tax Series 6 & 8 (AU)

When you access Accountants Enterprise (AE) Tax you  may experience the error "Requested user code ignored due to conflict with already running session".

To overcome this error, run the EPRESET routine. For more details refer to Running an 'EPRESET' using Contacts or Client Compliance