Error: "Error initialising Optimist Add-in. Error was: ActiveX component can't create object"

This support note applies to:

• ProfitOptimiser (AU)
• ProfitOptimiser (NZ)

In MYOB Profit Optimiser you may experience the error "Error initializing Optimist Add-In. Error was: ActiveX component can't create object" when the Office Templates feature is selected and attempting to launch Microsoft Word. 

To continue to the report click OK and the template will launch as expected.