This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
When performing a mail merge within MYOB AE Practice Manager (AE PM) you may receive the error 'Invalid Merge Field'. This error occurs when a template includes an extra field or extra list that is prefixed with a number, for example 010 Bpay Code.
To resolve, ensure all extra fields and extra lists are prefixed with an alpha character.
MYOB INTERNAL STAFF ONLY
Service Request #1604968887
A similar issue exists in MYOB Document Manager - see KB 34595:Mail Merge fields not merging the correct information for Extra Fields or Extra List items.