Error: "Program Compatibility Assistant error. This program might not have installed correctly" when installing MAS

This support note applies to:

  • AE MAS (AU)

Article ID: 32051

When installing MYOB Accountants Enterprise (AE) MAS 6.1c, you may experience the Program Compatibility Assistant window appearing on workstations with a Windows 7 operating system.

While performing the installation routine, the operating system recognises that the process is executed using a name other than setup.exe and displays the Program Compatibility Screen as follows:

"Program Compatibility Assistant error.
This program might not have installed correctly
Program: MAS Release 6.1b
Location:…MAS61c.exe."

The message "This program installed correctly" then appears.

To acknowledge this message click on it and the application completes successfully.