Error: "Invalid Regional Setting selected"

This support note applies to:

• AE Practice Manager (NZ)
• AE Practice Manager (AU)
• AO Practice Manager (NZ)
• AO Practice Manager (AU)
• AO Tax (NZ)
• AO Tax (AU)
• AE Tax (NZ)
• AE Tax (AU)

You may receive the error 'Invalid Regional Setting selected' when adding a client into the database.

This error occurs when you don't have the correct region or language selected i.e. United States instead of Australia or New Zealand and English (United States) instead of English (Australia) or English (New Zealand).

To resolve this error, ensure you have the correct region and language selected. To change these settings, refer to KB 33510 - Error: "Timesheet Constructor Error: String is not recognised as a valid DateTime"