This support note applies to:
- AO Tax (AU)
- AE Tax Series 6 & 8 (AU)
- AE Tax (AU)
In MYOB Tax, you may experience the error "Failed tag not recognised (int)" when attempting an ATO prefill.
This means that the SQL tables and layouts did not finish transferring during the installation. This may occur where users are logged into AE/AO Tax during the installation.
To resolve this issue, you'll need to re-run the transfer again. For a step-by-step guide, refer to the articles below for your product.
If you're using…
Accountants Enterprise (Series 6 & 8)