Breadcrumbs

Error: "DZZTA350 corrupt" when opening Tax 2012

This support note applies to:

  • AE Tax (AU)

These instructions require technical expertise

Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.

Article ID: 34440

The following information relates if you receive a corruption in any of the four following tax data files.

  1. DS6TA310

  2. DZZTA330

  3. DS6TA340

  4. DZZTA350

To resolve the error, rename, restore and rebuild the files. This article is only applicable if you are using non SQL tax.

To check if you are NOT using SQL tax please refer to KB Verifying if SQL Tax is installed.

To resolve the error

  1. Take a reliable backup of your Sol63 folder and have all users out of MYOB.

  2. Rename the following files.

    File Name

     Rename to

     Location

    DS6CD100

    DS6CD100.old

    X:\sol63

    DS6TA310

    DS6TA310.old

    X:\sol63

    DS6TA340

    DS6TA340.old

    X:\sol63

    DZZTA330

    DZZTA330.old

    X:\sol63\tax

    DZZTA350

    DZZTA350.old

    X:\sol63\tax

    Where X:\ is the drive where sol63 folder resides.
    Tax is the client code for tax ledger to check this refer to KB

  3. Restore the below mentioned 5 files in their respective location from a backup prior to error occurring.

    File name

    Location

    DS6CD100

    X:\sol63

    DS6TA310

    X:\sol63

    DS6TA340

    X:\sol63

    DZZTA330

    X:\sol63\tax

    DZZTA350

    X:\sol63\tax

  4. Open System release log in as administrator with user name supervis password s6. System Release opens

  5. From left navigation panel under administration > folders. Folders window appear.

  6. Open the tax folder, with reference SOL63.Tax folder appears.

  7. Right click on tax 2012 > rebuild > select the following files > OK.

    DS6TA310

    DS6TA340

    DZZTA330

    DZZTA350

    Data rebuild process runs

Tax ledgers appear after data rebuild process and tax 2012 should open without any errors.