This support note applies to:
AO Document Manager (AU)
AO Document Manager (NZ)
AE Document Manager (NZ)
AE Document Manager (AU)
In MYOB Document Manager when sending a document you may receive one of the following error messages:
"A connection attempt failed because the connected party did not properly respond after a period of time" or
"Established connection failed because connected host has failed to respond".
Check that the MYOB Indexing Services are running. For further information, refer to Error: "No connection could be made because the target machine actively refused it".
If this fails to resolve these issues try rebooting the server.