Error: "Please enter more specific search criteria" when performing a search in Document Manager

This support note applies to:

• AO Document Manager (AU)
• AO Document Manager (NZ)
• AE Document Manager (NZ)
• AE Document Manager (AU)

In MYOB the following error "Please enter more specific search criteria" appears when performing a search if none of the Search for or Search option fields are completed or selected in the Analyse Documents page.

The following information will assist with resolving this error message.

To perform a successful search, ensure that one of the following fields have been selected or have a value:

• Title;
• Author;
• Reference No. or
• Get all records.