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Reports displays red line and in Landscape mode after upgrading to Windows 10

This support note applies to:

  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
Article ID: 38257

In MYOB Practice Manager when printing a report a red line may appear down the left hand-side of the page and may also appear in Landscape. However when the report is previewed it displays correctly.

This occurs after the upgrade to Windows 10.

To print the report without the red line to display, check the paper tray selection in the Windows printer setup and ensure that it is set to A4. The report will then print correctly without the red line and in Portrait layout.

MYOB Internal Notes:

SR# 134395015606

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