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Microsoft SQL Server 2017 Compatibility Statement

This support note applies to:

  • AE Tax (AU)
  • AE Tax (NZ)
  • AE Tax Series 6 & 8 (AU)
  • AE Tax Manager (NZ)
  • AE Workpapers (AU)
  • AE Statutory Reporter (AU)
  • AE Statutory Reporter (NZ)
  • AE Document Manager (AU)
  • AE Document Manager (NZ)
  • AE Practice Manager (AU)
  • AE Practice Manager (NZ)
  • AE Corporate Compliance (AU)
  • AO Document Manager (AU)
  • AO Document Manager (NZ)
  • AO Tax (NZ)
  • AO Tax (AU)
  • Workpapers (NZ)
  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AO Corporate Compliance (AU)
  • AO Workpapers (AU)
  • AO Statutory Reporter (AU)
  • OnTheGo (NZ)
  • OnTheGo (AU)
  • Insolvency (AU)
Article ID: 39102

As part of our environment compatibility process, MYOB has tested and evaluated the use of Microsoft SQL Server 2017 with the latest versions of MYOB products.

A standard installation of the latest versions of MYOB products was performed on Microsoft SQL Server 2017 and basic functionality for each product was tested.

The compatibility testing on SQL Server 2017 has been completed for most products and subject to conditions listed below; MYOB certifies the use of these MYOB products (latest version as at April 2018 or newer unless specified below) with Microsoft SQL Server 2017.

Importantly, SQL 2017 is only available as a 64 bit technology.  In order to use SQL 2017, a 64 bit operating system is required.  If you have compatible products and you wish to upgrade to SQL 2017, MYOB can assist though our SQL Instance Migration service.  Please contact your MYOB Client Manager for more information.

This  does not  mean MYOB will  provide support directly  for  Microsoft SQL Server 2017  as part of your software support agreement.

Please refer to Error: "A network-related or instance-specific error occurred while establishing a connection to SQL Server" for important information on setting Firewall exceptions to allow for SQL communication to the MYOB suite.

Products Compatible with SQL Server 2017



Minimum version

KB article

MYOB AE Practice Manager




MYOB AE Document Manager






AU 2017.3*

NZ 2018.0*


MYOB AE Tax Series 8 & Series 6


8.29 SP4*
6.43 SP4*


MYOB Timecost Series 8


8.29 SP4*


MYOB Corporate Compliance (AU only)



NZ Tax Manager

Compatible - see KB's for important information


Integration of AO Classic not compatible with SQL 2016


Products Not Compatible with SQL Server 2017



AlertsStatus Pending


Not Compatible - SQL 2014 Express 32 bit only

MYOB AE integrated with AO Classic

Not Compatible - Integration of AO Classic not compatible with SQL 2016

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